Tokko Society – Privacy Policy

Effective Date: 01 January 2026

Tokko Society ("we", "our", "us") operates a digital visitor and residential society management platform. This Privacy Policy explains how we collect, use, store, protect, and share information when you use our mobile application or website (collectively referred to as the "Platform").

By using Tokko Society, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only information necessary to operate and improve the Platform.

A. Account Information

When you register or use the Platform, we may collect:

• Full Name
• Email Address
• Phone Number
• Society Name / Apartment / Unit Details
• User Role (Resident / Guard / Administrator)

B. Visitor Information

For visitor management purposes:

• Visitor Name
• Visitor Phone Number
• Purpose of Visit
• Vehicle Number (if provided)
• Visitor Photograph (if captured)
• Entry and Exit Date & Time Records

C. Device & Technical Information

To maintain performance and security:

• Device type and model
• Operating system version
• App version
• Firebase authentication data
• Crash logs and diagnostics
• App usage data

2. Permissions We Use

The application may request the following permissions:

• Internet access (for database and authentication services)
• Camera access (for visitor photo capture)
• Notification permissions (for alerts and approvals)
• Media access (if required for image uploads)

Permissions are used strictly for app functionality and not for unrelated purposes.

3. How We Use Your Information

We use collected information to:

• Provide visitor entry and approval services
• Enable secure communication between residents and guards
• Maintain digital visitor records
• Send notifications and security alerts
• Improve app functionality and performance
• Prevent misuse and unauthorized access

We do not sell, rent, or trade personal data to third parties.

4. Data Storage & Security

• Data is securely stored using Firebase (Google Cloud infrastructure).
• Access to data is controlled through role-based permissions.
• We implement reasonable administrative, technical, and security measures.
• While we strive to protect data, no system can guarantee absolute security.

5. Data Sharing & Disclosure

We do not share personal data except:

• Within the same registered society for operational purposes
• With authorized society administrators
• With Firebase services for authentication and storage
• When required by law, regulation, or legal process
• To protect rights, safety, or prevent fraud

We do not display third-party advertisements.

6. Data Retention

• Provide services
• Maintain society records
• Comply with legal obligations

Data may be deleted upon valid request or account removal.

7. User Rights

• Access their personal data
• Request correction of inaccurate data
• Request deletion of account and associated data
• Withdraw consent where applicable

Account deletion requests must be made through the Society Administrator or by contacting us.

8. Children’s Privacy

Tokko Society is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Services

• Firebase Authentication
• Cloud Firestore
• Firebase Storage

These services operate under Google’s privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the application and on our website. Continued use of the Platform constitutes acceptance of updates.

11. Contact Information

Email: help.tokkosociety@gmail.com
Phone: +91 9009585458
Phone: +91 9516135516

12. Company Information

Tokko Society application is developed and maintained by Pedicive Hygiene Care, located in Bhopal, India.

If you have any questions, concerns, or requests regarding this Privacy Policy or the Tokko Society application, please contact us at:

Company Name: Pedicive Hygiene Care
Location: UG 11 & 12, Bharat Arcade, Beema Kunj, Kolar Road, Bhopal – 462042, Madhya Pradesh, India
Email: help.tokokosociety@gmail.com